London East Medical Centre (LEMC)-London East Medical Centre

London East Medical Centre (LEMC)-London East Medical Centre

covid19COVID-19 QUESTIONNAIRE - review prior to all appointments

Important Message from London East Medical Centre
In lieu of the current COVID-19 pandemic, our office will be changing how we provide care over the coming weeks.

We will continue to postpone most routine appointments ex. diabetes care, blood pressure checks, physicals, etc. and continue to provide care by phone for any concerns that do not require an in-person visit.  We will be seeing select patients in person based on particular concern so please call your physicians line so the staff and physician's can help you during this difficult time.  We will continue to provide care in our after hours clinics and Saturday morning clinic, however all appointments must be screened via phone first.  Please see our after hours clinic page for details.

Face Mask Exemption Policy from the Doctors at the London East Medical Centre
In light of the new regional bylaw requiring the mandatory wearing of face masks in work places and areas where physical distancing is not possible, we have been receiving many requests from patients to provide medical exemptions from needing to wear face masks. The physicians at London East Medical Centre will not be issuing any medical exemptions for face masks. The conclusion of currently available medical evidence is that there very few medical conditions which exempt someone from wearing a face mask. In fact, for patients with chronic respiratory conditions, such as asthma, chronic obstructive pulmonary disease, seasonal allergies, and chronic sinusitis, the evidence strongly supports the use of face masks to reduce your risk of catching Covid 19 and the severe complications associated with it. For individuals who feel they do not tolerate face masks due to mental health reasons such as anxiety, we recommend avoiding situations likely to trigger anxiety while wearing face masks.  This policy regarding face mask usage is supported by both Canadian and American Lung Associations.  You can find these policies regarding the use of face masks here:
https://www.lungsask.ca/sites/default/files/documents/2020/facemask_infosheet.pdf
https://www.lung.org/blog/covid-masks

Please visit the following website for further information about our current office policies https://www.cpso.on.ca/Physicians/Your-Practice/Physician-Advisory-Services/COVID-19-FAQs-for-Physicians#Resumption-of-Non-Essential-Health-Care-Services.
If you have further questions regarding the above policies, feel free to schedule a follow up appointment with your doctor.

We advise everyone to monitor the Middlesex London Health Unit's website for updates on COVID-19.

Stay home, healthy and safe.

Thank you for bearing with us as we all navigate this pandemic.
Virtual Health Care
Now offered at London East Medical Centre
COVID-19 is placing stress on Canada’s public health system. Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively.

This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Others have been provided by vendors like Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times.

Some health concerns can be addressed with virtual care alone, but in some cases your doctor may ask you to visit a hospital or other health care facility if necessary, for a physical examination.
We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools.
 
To help us keep your information safe and secure, you can:

•    Understand that emails, calls, or texts you receive are not secure in the same way as a private appointment in an exam room.

•    Use a private computer/device (i.e., not an employer’s or third party’s computer/device), secure accounts, and a secure internet connection.For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.
You should also understand that electronic communication is not a substitute for in-person communication or clinical examinations, where appropriate, or for attending the Emergency Department when needed (including for any urgent care that may be required).
 
If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different healthcare provider or other health care center where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used: email, videoconferencing (including Skype, Facetime, etc.), text messaging (including instant messaging), website/portal.
How to contact our doctors:
Dr. Leslie Sinclair Phone - 519-659-3006
Dr. Tom Jimenez Phone - 519-659-1122
Dr. Thomas Tam Phone - 519-659-1900
Dr. Peter Dzongowski Phone - 519-659-3747
All Physicians Fax Number - 519-659-8575
Location & Hours
295 Saskatoon Street, London, ON, N5W 6A2

Open daily from 9am-5pm, Saturdays 9-12pm
See our afterhours schedule here